We take the security and safety of our customers’ personal and confidential information very seriously. We want to do what we can to help you guard against any disclosure of personal or financial information that could lead to the unauthorized use of your account or to identity theft.

Rook Capital, LLC (“Rook” or “We” or “Us”) provides real estate loan and finance products to homeowners and prospective home investors (“Products”). Our Products allow existing homeowners to tap into the equity of their homes and individual investors to make investments in homes.

The purpose of this Privacy Policy (“Policy”) is to provide individuals (“You”) with information about how We collect, protect, use, and disclose Your personal information through our website (“Site”).

This Policy applies to Rook Capital, LLC and to our parent company Rook Technology Holdings, Inc.

This Policy is in force as of the Effective Date listed above and supersedes all prior versions.

We may update this Policy at any time. We encourage You to review this Policy regularly to ensure that You remain up to date on Our privacy practices.

We collect personal information from You through Our Site in order to provide You with Our Products.

We collect the following categories of personal information through the Site, which may be collected directly by Us or through other sources:

First and last name

A home or other physical address, including street name and name of a city or town

An e-mail address

Telephone Number

IP Address

We collect such personal information through our Site by:

Information You Provide to Us

Information Collected Through Technology

“Cookies”, “Web Beacons”, ”Pixel Tags”

Email-based Information Tracking

Geolocation Data

Third Party Services

We use Information collected through our Site to: (i) to operate the Site and provide You with Our Products; (ii) to respond to Your requests and inquiries; (iii) to contact You and to communicate with You about Your use of Our Products; (iv) to notify You about important changes to Our Products, such as updates or revisions to this Privacy Policy, security announcements or other similar messages; (v) to review Site usage and operations and to improve the content and functionality of the Site and Our Products; (vi) to provide You with information and materials about Our Products, including marketing and promotional offers; (vii) to address problems with Our Products; and (viii) to protect the security or integrity of Our Products and Our business.

We will not sell or lease Your Information to any third party. Except as otherwise expressly provided in this Privacy Policy, Rook will only share Your Information: (i) as required or permitted by law or regulation or as We believe in good faith that disclosure of such Information is reasonably necessary to: (1) satisfy any applicable law or regulation, (2) to respond to claims and/or to comply with a judicial proceeding, court order, or legal process served on Us, (3) to protect and defend Our rights or property, and/or the rights or property of Our customers or third parties, as permitted by law, (4) to detect, prevent, or otherwise address fraud, security or technical issues; or (5) to enforce Our Terms of Use; and/or (ii) with Our service providers that conduct various services on Our behalf in order to provide You with Our Products, and those service providers will be permitted to obtain only the Information they need to deliver the service. For example, We may use third party service providers to host the Site or to operate various features available thereon, such as sending and managing email, analyzing data, and providing search results.

We take securing Your personal information seriously. We have implemented reasonable technical and organizational measures designed to deter unauthorized access to and use, destruction of, modification of, or disclosure of the Information We collect via the Site. We cannot ensure or warrant the security of any Information You transmit to us and You provide all Information via the Site at Your own risk. We will never ask You to send Your password or other sensitive information to us in an email, though We may ask You to enter this type of information on the Site. If You are sharing a computer with anyone You should always log out before leaving a website or service to protect access to Your Information from subsequent users.

We use cookies, which are small text files, stored locally on Your computer that help store user preferences. Cookies may be html files, or other technology and other, similar products which track Your use of Our Site when You use Our Products.

We collect different types of information through a variety of types of cookies

Necessary Cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit or use the Website and Services, or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

Some modern web browsers contain a “Do Not Track” setting. However, there is currently no industry standard regarding the meaning of “Do Not Track” and what, if anything, websites should do in response. As a result, We may not respond to “Do No Track” requests. However, most browsers and mobile devices allow You to change Your settings to provide You with: (i) a notification when/if cookies or other tracking technologies are being used; and (ii) an option to choose whether or not to accept/allow the use of cookies or other tracking technologies. Most browsers also allow You to disable or delete existing cookies or to automatically reject future cookies. Please be advised that disabling cookies may limit your ability to use Our Site.

Our Site is not intended to be used by anyone under the age of eighteen (18) (“Minors”), and we do not knowingly collect and/or use personal information of Minors through Our Site. If you are a parent or guardian and believe that we inadvertently collected personal information of a Minor, please contact us immediately at: info@rook.capital. We will then delete such information.

You can opt-out of receiving unsolicited, promotional communications from Us by emailing Us at: info@rook.capital.

You may review and request changes to any of Your personal information that we collected through this Site by emailing us at info@rook.capital.

You agree to the entirety of the terms and conditions set forth in this Policy by using/accessing Our Site, or otherwise providing Us with Your personal information. If You do not agree to the terms and conditions as set forth in this Policy, please do not use this Site.

If You have any questions about this Policy or Our privacy practices generally, please contact us: